Dear Residence Hall student,

As you prepare for move-in day and the beginning of the fall semester, we would like to take a moment to provide you with a few helpful tips.  Taking the time to read the sections below will greatly decrease the chance of internet problems on move-in day.

Marvin Wilson
Associate Director of Residence Life 


How do I know my Windows passwork (NetID) is valid?

To validate your NetID, go to and log in with your username and password.  If you fail to log in, please contact SCSU OIT Help Desk at 203-392-5123 for assistance.  Help Desk hours have been extended to 6pm this week for additional coverage.  We encourage you to make sure that your NetID is valid before you arrive on campus.

Wireless in Residence Halls 

As of this semester, there is limited wireless coverage in the Residence Halls.  Wireless connectivity can be found in the main lobby and lounges of each Residence Hall.  To connect to ResNet in your respective room, it is recommended that you turn off wireless and plug yourself directly in to the network. See the ResNet section below for more info on the Residential Network. 


Residential Network (ResNet) 

In each Residence Hall there is high speed internet 24 hours a day 7 days a week.  You can access the high speed internet by plugging yourself directly in to the Data outlet in the wall.  Please make sure that you connect to the Data jack and not the grey Voice jack.  For rooms with more than one student, it is necessary to use a hub.  See the Hub section below for information on how to set up your hub.


What is a hub? 

Residence Hall rooms are outfitted with only one Data jack.  A hub allows multiple students to connect to the internet through this single data jack.  Residence Life provides hubs to all Residence Hall students.  For 2 students, 3 ethernet cables are needed.  One cable connects the data jack to the hub and the additional Ethernet cables for each student to the hub.  If the internet works by plugging directly in to the Data jack but not when the computers are plugged in to the hub then you should reference diagram at the bottom of the page that shows you how set-up the hub properly.  For all hub problems, please contact your Hall Director.  For all Data jack problems, please contact the OIT Help Desk.


Where do I go for Help? 

OIT website: 


Help Desk hours and locations:

 More info on Wireless:

More info on ResNet:

Click Here to Learn How To Connect Your Hub