Appointments and Referrals

University Counseling Services is staffed by qualified professional counselors, social workers, APRNs and senior-level graduate interns. Any matriculated student registered at Southern is eligible for these services. Once an appointment is set up, the student will talk with a counselor about his/her issues and appropriate counseling options, which may include individual counseling, group counseling, or a referral to a community or private agency.

The center is committed to providing counseling services and preventive programs that promote personal, academic, and career development, as well as the psychological well-being of students.



During office hours:  In the event of an emergency, there is a counselor on call in the office Monday through Friday, 8:30 a.m.-4:30 p.m. This counselor is available on these days to speak with students and take inquiries and referrals from administrators, parents, staff, and students.


After office hours: In the event of a crisis or emergency situation after hours, contact University Police at (203) 392-5375 or local emergency services at 911*

General appointment and Referral Information


How do I set up an appointment to see a counselor?

If you have an issue that you would like to talk with a counselor about, you can make an appointment by calling (203) 392-5475 and scheduling a day and time with the department secretary, or you can stop by the office located in EN B-219. Appointments are set up on an hourly basis. The first appointment begins at 9:00 a.m., and the last appointment begins at 3:00 p.m. Your sessions with a counselor usually last 45-50 minutes and are usually scheduled weekly or bi-weekly. As you set goals with your counselor, you will work out a schedule of appointments that works best with your schedule.


Who will know I made an appointment?

No one -- unless you give specific, written consent to a counselor. The counselors in the office and the department secretarial staff are bound by ethics and confidentiality laws that prohibit them from revealing any student information to anyone.*


What if I miss my appointment?

Cancellations: A personal commitment to the counseling process is critical to its success. We strongly encourage students to keep all appointments made. If you cannot keep an appointment due to illness or other extenuating circumstance, please call as soon as you know you won't be able to make your appointment.

No shows: A student who has not shown up for three appointments will have his or her file deactivated until he or she calls to make arrangements with a counselor in the center.

How do I join a group?

You can inquire about group offerings each semester by contacting the department secretary or checking the home page for announcements.  Both will provide information regarding group topics, dates, times, and facilitators. You can then schedule a screening appointment with the counselor running the group to see if it is appropriate for you. See the "Group Counseling" page for more details.


How can I refer someone I am concerned about?

Guidelines for faculty, staff, parents, and students who may need to refer a student. NOTE: All services provided by University Counseling Services are free, voluntary, and confidential (except where mandated by law).

In the event that you need to refer a student to our services, we have provided the following suggested guidelines for assisting students:

Note: Due to client confidentiality laws, we cannot inform you as to whether the student makes or keeps and appointment without the student's written permission. If you consider the situation to be an emergency, please convey this information when contacting University Counseling Services.