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Parents & Release of Information

Prior to the release of any information, the Student Accounts Office does require the student id number and date of birth to verify identity, or an acceptable photo identification.  Email responses will only be sent to the student Owls email/Authorized User email account on file.


Parents and other third parties can utilize many of the Bill + Payment Suite features as "authorized users" on a student's account, such as automated billing email notifications and access to online payment options. Becoming an authorized user will also be necessary to discuss any information with the Student Accounts Office, due to privacy laws, about a student's account.  Please see the Family Educational Rights and Privacy Act Notification for more information. 


Students may log into your MySCSU Portal, in Banner Web and go to the Billing/Payments tab to add an authorized user to the account.  The authorized user will receive an email shortly providing log in instructions and an initial password.

Question Mark   Email  or call 203-392-6140 for a quick response
            M-Fr 8:00 am-4:30 pm with extended hours Monday in person until 6pm