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dispatch center

The university police dispatch communication center is the 24/7 liaison among the university population, general public, administration, and field units of the university police. The communications center monitors more than 20,000 Simplex alarm points; 5,000 ADT alarm points; 5,000 campus phone extensions in the 911 phone system; and 25 CCTV monitors in addition to daily radio activity of 50 University Assistants, 27 sworn uniformed officers, seven shuttle buses, and trades and custodial staff. The center also monitors and responds to phone activity originating from the more than 225 direct-dial campus extensions which include 63 emergency blue phones. The five dispatch telecommunications operators are certified by the State of Connecticut in emergency telecommunications and COLLECT training and receive additional periodic training in areas such as Power-phone, Hazmat, emergency preparedness, homeland security issues, and customer service, to name a few. 

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