Generally, the University must have written permission from the student in order to release any information from a student's record. Parents or other third parties who wish to access billing and payment information must be approved by the student (become an authorized user) or complete a release in person with the Registrar’s Office.
ADD AN AUTHORIZED USER
1. Log into MySCSU - Banner Web - Student Services
2. Click "View EBill or Make Payment”
3. Go to the Authorized User Tab under My Account and follow the steps
The authorized user will receive an email shortly providing log in instructions and an initial password. Prior to the release of any information to students or authorized users, the Bursar’s Office does require the following:
In-Person Inquiries: Student ID # & Date of birth (SCSU/Government issued photo ID also acceptable)
Telephone Inquiries: Student ID # & Date of birth
Email Inquiries: Student ID # & Responses only sent to Owl’s or authorized user email accounts
Email firstname.lastname@example.org or call 203-392-6140 for a quick response during business hours:
Monday – Friday 8:00 a.m. - 4:30 p.m. Extended in-person hours on Monday’s until 6:00 p.m.